SHIPPING POLICY

Delivery methods and fees

CHANITA is committed to delivering the product within a maximum of 30 days from the validation of the order and can offer you different delivery methods.

 

Delivery date

The delivery date of the products may vary depending on the selected delivery method.

If your order contains several products with different delivery times, the delivery time of your order will be the longest delivery time.

Late delivery

In case of delay in delivery, CHANITA will inform you.

You can also let us know in case of the delay by contacting our Customer Service (support@chanita.fr) or via contact form.

CHANITA will take the necessary steps to determine the cause of the delay and to find an adequate solution for the effective delivery of the ordered products as soon as possible.

The customer has the option to cancel his order if the delivery has not occurred within 7 working days for shipments in France or 10 working days for international shipments.

Contact Information

For the follow-up and after-sales service of your order, you can contact us:

By mail: contact@chanita.fr or via contact form
By phone: +33 (0)6 89 53 53 54
By post: CHANITA 10 rue Scaliger 33000 Bordeaux FRANCE

In order to handle your request rapidly, please indicate your name, order number and email.